FAQ

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How can I order from you?

Simply add the desired product to your shopping cart and proceed to checkout. We currently offer PayPal as a secure payment method.

Can I change or cancel my order later?

As long as your order hasn't been shipped yet, you can change or cancel it. To do so, simply contact us quickly via email. shainykowfo@gmail.com.

Will I receive an order confirmation?

Yes, you will receive an email with all the details immediately after your order.

How long does the delivery take?

The delivery time is usually 7–15 working days – depending on the destination.

Can I return an item?

Yes, you can return products within 14 days after receipt Return them if they are unused. Please send us a short email beforehand.

What payment methods do you accept?

We currently offer PayPal – secure and easy. More payment methods coming soon!

Is my payment safe?

Yes, your data is protected by SSL encryption protected and processed via secure providers.

How do I get my money back?

After receiving and inspecting your return, we will refund you using the same payment method.